Privacy Policy

1. Introduction

Welcome to Cognitronix ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services (including our Student, Instructor, and Client portals).

By accessing or using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, or otherwise when you contact us.

A. Personal Information Provided by You

Depending on how you interact with us (e.g., as a Client, Student, or Instructor), we may collect:

• Identity Data: Names, usernames, or similar identifiers.
• Contact Data: Email addresses, phone numbers, and physical addresses (if provided for billing/GST).
• Authentication Data: Passwords (securely handled via Google Firebase) and account preferences.
• Professional Data: If you are applying for a job or registering as an Instructor, we may collect employment history, skills, and resumes.
• Content: Messages sent through our contact forms or inquiries about projects.

B. Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the specific dashboards. This information does not reveal your specific identity (like your name or contact information) but may include:

• Device and usage information (IP address, browser and device characteristics, operating system).
• Log and usage data (which pages you visit, timestamps).

3. How We Use Your Information

We use the information we collect for the following purposes:

• Account Creation & Management: To facilitate account creation and logon processes for Students, Instructors, and Clients.
• Service Delivery: To provide the web development, app development, and training services referenced in our pricing plans.
• Communication: To respond to your inquiries via our contact forms and send administrative information (such as changes to our terms and policies).
• Security: To protect our services and your data (e.g., fraud monitoring and prevention).

4. How We Share Your Information

We do not sell your personal information. We may share information with the following third parties purely for functionality:

• Service Providers: We use Google Firebase for:
  • Authentication: To manage user logins (Google Sign-In and Email/Password).
  • Database & Storage: To store user profiles, course materials, and project files.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or a judicial proceeding.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

6. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. Specifically, we utilize Google Firebase's security infrastructure to handle authentication and data storage securely. However, please remember that no transmission over the internet is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: You can request copies of your personal data.
• Rectification: You can request that we correct any information you believe is inaccurate.
• Deletion: You can request that we delete your personal data (subject to certain legal exceptions).

To exercise these rights, please contact us using the information in Section 9.

8. Third-Party Websites

Our website may contain links to third-party websites (e.g., social media links or partner sites). We are not responsible for the safety of any information that you share with third parties. We recommend reviewing their privacy policies directly.

9. Contact Us

If you have questions or comments about this policy, you may contact us at: